Owned end-to-end UI/UX design for the platform, from wireframes to final user flows using Figma. 

Led stakeholder meetings to define requirements, user scenarios, and design approaches for credit workflow features. 

Translated customer support feedback into prioritized design updates, reducing recurring UX pain points. 

Partnered with product and engineering teams to validate designs against technical and compliance constraints before build. 

Maintained visual and interaction consistency across the platform by aligning new features with existing design patterns.